Job Description

Job Description

Job Description

At Starbucks it all comes together. Connect with something bigger, have an impact every day, and work someplace truly great. Baristas are the face of Starbucks. They are an important part of our customers' days, and experts in handcrafting delicious, perfect beverages. Baristas personally connect and create moments that make a difference and work together to create a welcoming store environment. They bring our mission and values to life—for our customers and each other—while proudly wearing the green apron.

This is a Sherman Associates owned Starbucks licensed location.

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista must be friendly, courteous, professional, and demonstrate strong communication skills. Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.

Schedule : We are currently seeking both full-time and part-time availability to include weekdays and weekends.

Pay : $16.37/hour + credit card and cash tips

Essential Functions

• Uses the cash register to ring orders.
• Provide quality hand-crafted beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards.
• Interacts with all customers in a friendly/fast manner.
• Ensures the cleanliness and smooth operation of the store (wipes tables, sweeps floors, throws garbage away, and straightens out tables, maintains cleanliness in public restrooms: clean mirror and sink, sweep, stock soap, hand towels, and toilet paper).
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Follows health, safety and sanitation guidelines for all products.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Maintains regular and punctual attendance.
• Completes other tasks and duties as assigned based on business needs.

MINIMUM REQUIREMENTS

Education & Experience

• High school education preferred or equivalent combination of education and experience.
• Restaurant/coffee shop experience strongly preferred.
• Previous customer service experience is strongly preferred.

Required Skills & Abilities

• Ability to communicate effectively and follow directions in a multi-lingual environment.
• Experience with retail point of sale (POS) and inventory systems.
• Excellent customer service.
• A passion for the mission, vision, and values of Sherman Associates.
• Able to work flexible hours that may include early mornings, evenings, weekends, and/or holidays.

WORK ENVIRONMENT

This job operates behind the counter and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping, tripping and burns. This job operates in a fast-past environment. This role routinely uses machines and equipment. Exposed to ambient room temperatures, lighting and moderate noise level.

PHYSICAL REQUIREMENTS

• Must be able to sit or stand in designated work area throughout the day based on business needs
• Must have the ability to move around freely throughout the designated work area
• Must be able to exert well-paced ability to reach tables and kitchen in a timely manner
• Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally
• Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively
• Must be willing and able to wash hands frequently throughout the shift

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position.

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