Turn your communication and customer service skills into a career with real earning and growth potential.
At Diamond Braces, you’ll receive:
Starting pay at $19+
Performance-based bonus potential
Full health, dental, and vision benefits
401(k) with company match
Paid time off and holidays
Comprehensive sales and orthodontic training
Opportunities for professional development
A clear path to leadership and internal promotion
The opportunity to build valuable sales, communication, customer service, and relationship-building skills
No dental experience? No problem. If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.
This is not a traditional front desk position.
As a Dental Receptionist at Diamond Braces , you will be one of the first people our patients meet and an important part of helping them confidently move forward with orthodontic treatment.
This role combines customer service, patient coordination, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth.
Build Trust: Create an immediate connection with patients and understand their needs through active listening.
Welcome Patients: Create a warm, professional, and positive experience from the moment patients enter the office.
Lead Patient Conversations: Explain treatment benefits clearly and tailor your approach to each patient.
Present Financial Options: Discuss pricing and payment options confidently and transparently.
Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.
Support Treatment Acceptance: Help patients feel comfortable and confident moving forward with treatment.
Manage Office Flow: Maintain organized scheduling and adapt quickly in a fast-paced environment.
Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.
You may be a great fit if you are:
A strong communicator who enjoys connecting with people
Comfortable discussing pricing and financial decisions
Motivated by goals, results, and bonus opportunities
Confident handling objections and helping patients make informed decisions
Positive and resilient in a fast-paced environment
Adaptable and comfortable when priorities change
Organized, accountable, and team-oriented
Experienced in sales, retail, hospitality, fitness, customer service, reception, or another customer-facing environment
Interested in building a long-term career and growing into leadership
Diamond Braces is one of the fastest-growing orthodontic organizations in the country.
We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience.
Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed.
Full-time position
Evening availability required
Some Saturdays required
Schedule flexibility is essential
This is more than a traditional receptionist role.
You’ll be building real sales and customer service skills, helping patients navigate important decisions about their care, contributing directly to office growth, and gaining experience that can lead to future leadership opportunities within Diamond Braces.
Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
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