Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Craft Maintenance Technician for our night shift. Youll keep operation-critical production lines running across catalogs, commercial... ...Job Summary: Coordinate, set up and maintain small bindery machines and equipment. Machine operation includes the coordination and...
...-paced insurance office. This is an entry-level position focused on customer service, front desk support, and administrative duties. No insurance experience is required, and we are willing to train... ...and general office organization Help manage walk-in traffic and daily...
Job SummaryA Paving Equipment Operator is skilled at operating the equipment necessary to complete construction on roads, runways, or other type areas that needs ground covering. They may work to lay, spread, and even out asphalt, gravel, dirt, and other material.Job...
...professional services and as a clinical resource for staff and students. ****Full-time and part-time positions qualifies for a sign-on bonus!!!!$7,500... ...: Bachelor's Degree: Physical Therapy (Required), Work Experience: Responsibilities Demonstrates ability to...
...and makes a difference? Now's the time. Summit School Services is immediately hiring School Bus Drivers and offering CDL training, no nights or weekends, and reliable split-hour schedules that work around your day. Whether you're starting fresh, returning to the workforce...